These Terms were last updated on February 7, 2024.

Introduction

  1. Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at [email protected].
  2. Takeoff Newco, Inc. provides Club, a social network for Creators enabling anyone to make a living from the comfort of their home by offering their Fans (the “Fans”) premium digital content with a monthly subscription in an app (the “Service”)”. Club is offered to you conditioned on your acceptance without modification of our Privacy Policy.
  3. The Privacy Policy goes hand-in-hand with our Terms of Use, which govern all use of the Service and can be found at: Terms of Use. Please read them together.
  4. THE SERVICE MAY COLLECT INFORMATION THAT PERSONALLY IDENTIFIES YOU ("PERSONALLY IDENTIFIABLE INFORMATION" AND/OR “PERSONAL INFORMATION”) AS DEFINED IN THE CODE OF FEDERAL REGULATIONS (2 CFR 200.79). "Personal Information" includes (but is not limited to) the following categories of information: (1) contact data (such as your e-mail address and phone number); (2) demographic data (such as your gender, your date of birth and your zip code); (3) insurance data (such as your insurance carrier, insurance plan, member ID, group ID and payer ID); (4) any health information you choose to share with us; and (5) other identifying information that you voluntarily choose to provide to us, including without limitation unique identifiers such as passwords, and Personal Information in emails or letters that you send to us. Note that it is not currently required that you provide any Personal Information when using the Service. The App will identify you by creating an anonymous identifier associated with your mobile device but you may not be able to access many features of the Service without providing Personal Information.
  5. Club is the responsible party or data controller regarding Personal Information collected through our Service. If you have any questions or concerns at any time about your data, privacy, or our terms of use, please email us at [email protected]*.*

Privacy Statement

  1. This Privacy Policy explains how we collect, use, maintain and disclose your Information. This includes information that could be used to identify a specific User (“Personal Information”), and other information that does not constitute Personal Information (“Non-Personal Information”) that is collected from you while using our Service. We take the privacy of your Personal Information seriously. All employees of Club who have access to your Personal Information are required to follow this policy, as amended, effective February 11, 2022.

Consent

  1. When you use our Service or allow someone to use our Service on your behalf, you consent to our collection, use, disclosure, transfer and storage/retention of any the Personal and Non-Personal Information or other information received by us as a result of your use, all in accordance with this Privacy Policy.

The Information We Collect

  1. In the course of providing the Service, it may be necessary for us to collect Personal and Non-Personal Information. This information allows us to identify who an individual is for the purposes of our business, contact the individual in the ordinary course of business and transact with the individual. We require this information in order to verify the identity of our Users, to protect our customers, and to ensure the integrity of the Service.
  2. We will collect Personal Information from you only if you, or an authorized individual, whom you have authorized to share data about you (the “Authorized Agents”) voluntarily submit such information to us. You and/or the Authorized Agent can refuse to supply Personal Information, except that it may prevent you from engaging in certain App related activities or accessing parts of the Service.
  3. Without limitation, the types of information we may collect are:
    1. Aggregated Data. So that we can continually improve our Service, we often conduct research on user demographics, interests, and behavior. This is based on Personal and Non-Personal Information and other information that we have collected, and may be compiled and analyzed on an aggregate basis.
    2. Communications and Workflow. We may collect information about a User’s work habits, activity and communications when the User uses the Service. This includes, without limitation, messages and communications within the platform between Users;
    3. Contact Information. We may collect information like your email address, telephone, and other information that allows us to contact you and is also considered Personal Information under Federal Law;
    4. Financial Information. We may collect financial information related to an individual such as any bank or credit card details used to transact with us and receive payments, as well as other information that allows us to transact with Users and/or provide them with our Service; All financial transactions are processed through secure third-party payment providers, and we do not store any credit card information on our servers. You can see the Privacy Policy for these payment partners on the Primer, Apple, Stripe, Braintree and Authorize.
    5. Personal Information. We may collect personal details such as your name, location, and other information defined as “Personal Information” that allows us to identify who you are. We may utilize this information in order to adapt our Service to Users’ needs or to develop new tools for the community;
    6. Identity Verification. As a creator you will be required to verify your identity. We use Yoti to verify your identity. Yoti Identity Verification process includes:
      1. Liveness detection to prove you are a real person;
      2. Verifying your identity documents. This is done through a combination of OCR scanning, NFC chip reading and an expert security team to extract data and check document authenticity (document being a passport or driving licence);
      3. Biometric face matching. A hybrid approach uses technology and expert super recognizer to match the scan of your face captured during the liveness test to your ID document photo.
    7. Social Media Information. We may collect twitter, Facebook or other social media Usernames if you connect to these social networks through the Service;
    8. Statistical Information. We may collect information about an individual’s online and offline preferences, habits, movements, trends, decisions, associations, memberships, finances, purchases and other information for statistical purposes;
    9. Tax Information. For Creators to receive payments, we may need to collect tax information about them, including, but not limited to, a Creator’s Social Security Number or Employer Identification Number, Country of Citizenship, Foreign Tax Identification Number, Date of Birth, and/or a Creator’s Nonprofit Registration Number, if a nonprofit business;
    10. Other Information. We may collect other Personal Information about you, which we will maintain according to this Privacy Policy. We may also collect non-Personally Identifiable Information about you such as information about your network, device, or operating system. Finally, we may collect any personal correspondence that you send us, or that is sent to us by others about an individual’s activities.

How Information Is Collected

  1. Most information is collected in association with your use of the Service. In particular, information is likely to be collected as follows:
    1. Account. When you open an account (the “Account”) on the App and submit your personal details, or when you enter Personal Information details through another process in order to receive or access something.
    2. Contact. When you contact us in any way.
    3. Cookies & Similar Technologies. When you use the App, we may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use our Service, and to provide features to you. We use cookies to make your use of our App and Service as convenient as possible. Cookies are useful to estimate our number of visitors and to determine overall traffic patterns through our App. ****If you do not wish to receive any cookies you may set your Mobile browser to refuse cookies. This may mean you will not be able to take full advantage of the Service.
    4. Events. When we host events, we may request information from you such as your name, email address, payment details, mobile phone number, QR code, demographic information, social media and other online accounts you maintain, details around the types of works you create, and survey or feedback responses.
    5. Flash LSOs. When we post videos, third parties may use local shared objects, known as “Flash Cookies,” to store your preferences for volume control or to personalize certain video features. Flash Cookies are different from browser Cookies because of the amount and type of data and how the data is stored. Cookie management tools provided by your browser will not remove Flash Cookies.
    6. Google Analytics. We may use Google Analytics to help analyze how Users use the Service. Google Analytics uses Cookies to collect information such as how often users visit the App, what pages they visit, and what other Apps or websites they used prior to coming to the App. We use the information we get from Google Analytics only to improve our Service. Google Analytics collects only the IP address assigned to you on the date you visit the App, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your Personal Information. Although Google Analytics plants a persistent Cookie on your web browser to identify you as a unique user the next time you visit the App, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to the App is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
    7. Log files. As is true of most App, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to analyze trends, administer the App, track users’ movements around the App, gather demographic information about our user base as a whole, and better tailor our Service to our users’ needs. For example, some of the information may be collected so that when you visit the App or the Service again, it will recognize you and the information could then be used to serve advertisements and other information appropriate to your interests. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Information.
    8. Marketing and Web Surveys. From time to time, we may conduct online research surveys through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may ask you to enter Personal Information. The Personal Information you submit in a survey may be used by us for research and measurement purposes, as described below, including to measure the effectiveness of content, advertising or programs. When our market research surveys collect Personal Information we will not knowingly accept participants who are under the age of 18.
    9. Payment. When an individual submits their details to open a payment account or make a payment.
    10. Public Forums. Club may feature public forums where users with similar issues, interests, or conditions can share information and support one another or where users can post questions for experts to answer. Our forums are open to the public and should not be considered private. Any information (including Personal Information) you share in any online forum is by design open to the public and is not private. You should think carefully before posting any Personal Information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any platform, the information you post may also show up in third-party search engines. If you mistakenly post Personal Information in our Public Forums and would like it removed, you can send us an email to request that we remove it by using the Contact Us link. In some cases, we may not be able to remove your Personal Information.
    11. Phishing. It has become increasingly common for unauthorized individuals to send e-mail messages to consumers, purporting to represent a legitimate company such as a bank or on-line merchant, requesting that the consumer provide personal, often sensitive information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the website requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity is known as “phishing”. If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your password or credit card information) via e-mail or to a website that does not seem to be affiliated with us, or that otherwise seems suspicious to you, please do not provide such information, and report such request to us at [email protected].
    12. Social Media Features. Our App may include social media features, such as the Facebook Like button. These features may collect your IP address and which page you are visiting on our App, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our App. Your interactions with these features are governed by the privacy policy of the company providing them.
    13. Surveys. On occasion, Club may ask Users to participate in surveys. As part of the survey, we may request demographic information, including information related to a User’s gender, ethnicity, race, age, sexual orientation, earnings, and accessibility to better understand and our user base. To the extent that you participate, we will store your survey responses.
    14. Third Party Links. Our Services may contain links to third party sites. The fact that we link to a third party is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personally identifiable information from you. If you submit personal information to any of those sites, your information is governed by their privacy policies. Other websites follow different rules regarding the use or disclosure of the personally identifiable information you submit to them. We encourage you to read the privacy policies or statements of the other App you visit. This Privacy Policy does not apply to information collected on external websites that may be linked to or through the Service.
    15. Uploads. When you upload or generate user content, such as photos, videos, text, comments, using our Service.
  2. We understand that there are many circumstances in which we may collect information, and we work hard to ensure that you are always aware when your Personal Information is being collected.

The Safety & Security Of Personal Information

  1. Data Hosting. We are committed to protecting the security of your Personal Information. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. We also require you to enter a password to access your Account information. Please do not disclose your Account password to unauthorized people. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security.